A new report released by the American Society of Travel Agents (which reached out to 14,000 households) suggests that U.S. Millennial travellers are increasingly turning towards travel agents to book their holidays. Per the report, 30 per cent of Millennials have booked through a travel agent, while another 45 per cent of Millennials polled also said they would recommend a travel agent to a friend.
“At this point, consumers have tried it all – they’ve booked online, they’ve gone direct, and they’ve used a travel agent,” said ASTA president Zane Kerby in a statement. “This study dispels once and for all the myth that booking direct with suppliers or spending hours online yourself gets you a better deal or gives you a happier travel experience. In short, if you want a better travel experience, use an agent.”
Although this statement is slightly biased due to the releasing organization, it does reinforce the many advantages of using a travel agent, which include:


